Welcome to keystonewaterco.com (the "Site"), operated by Keystone Water Company ("Keystone Water," "we," "us," or "our"). By accessing our Site, submitting a form, requesting a quote, or using our services, you agree to these Terms and Conditions ("Terms"). If you do not agree, please do not use our Site or services.
1. Services
Keystone Water Company provides whole-home water filtration and softener system consultations, installations, and related services within our service area (Greater Lansing, Michigan and surrounding areas). Specific service terms, pricing, and warranties for installed systems will be provided in a separate service agreement or invoice at the time of purchase.
2. Use of the Site
You agree to use our Site only for lawful purposes and to provide accurate and current information when requesting a quote or scheduling service. You agree not to misuse the Site, interfere with its operation, or attempt to access it using unauthorized methods.
3. Quotes and Estimates
Quotes provided through the Site or by phone are estimates based on the information you provide and are subject to confirmation following an in-home or virtual assessment. Final pricing will be confirmed before any work begins.
4. SMS / Text Messaging Terms
By checking the SMS opt-in box on our website form, you consent to receive text messages from Keystone Water Company related to appointment confirmations, service reminders, and quote follow-ups.
- Message frequency: varies based on your scheduled services and inquiries.
- Message and data rates may apply, depending on your mobile carrier and plan.
- Opt-out: Reply STOP at any time to stop receiving messages. Reply HELP for help.
- Carriers: are not liable for delayed or undelivered messages.
- Consent to receive texts is not a condition of purchasing any service.
- No mobile opt-in information or consent will be shared with third parties or affiliates for marketing purposes. See our Privacy Policy for full details.
5. Payments
Payment terms for services will be provided at the time of quote or service agreement. We reserve the right to require deposits for scheduled installations.
6. Subcontracted Labor
Some services may be performed by subcontracted technicians working on behalf of Keystone Water Company. All work is performed to our service standards regardless of employment arrangement.
7. Limitation of Liability
To the fullest extent permitted by law, Keystone Water Company is not liable for indirect, incidental, or consequential damages arising from use of the Site or delays in service, except as otherwise provided in a signed service agreement or as required by law.
8. Intellectual Property
All content on the Site, including text, logos, and graphics, is the property of Keystone Water Company and may not be used without our permission.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
11. Contact Us
Questions about these Terms can be directed to:
Keystone Water Company
Email: christiandunn@keystonewaterco.com
Phone: 517-272-8068
Service Area: Greater Lansing, Michigan
Website: https://keystonewaterco.com/